What to expect when you have a claim

Every claim is different, but most follow basic steps from start to finish.
 

File a claim
 

Whether you file online or over the phone, well guide you through each step and let you know what information we'll need.
 

Review the damage
 

Any damage involved in your claim will need to be reviewed. In some cases, only photos are needed. In others, we may need to review the damage with an in-person appointment.
 

Get an estimate & start repairs
 

We'll share an estimate for the cost of repairing or replacing your damaged property. Then, we can help you get repairs scheduled and started.
 

Get paid
 

We'll pay you or any vendors you used for repairs for the cost of the damage, minus your deductible.
 

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File a claim

Track a claim
 

Why file online?

 

File on your time: You can file online 24/7, with no holds or wait times.

 

Takes 10 minutes or less: We simplified the experience to get you back to your routine faster.

 

Track and manage everything: Easily track and manage your claim online, right from your phone.